WHAT ARE THE SHIPPING AND HANDLING COSTS?
Orders $30 and over ship for free, unless otherwise stated. Teemax offers standard shipping for all orders below the shipping minimum at a flat rate of $7.00.
HOW CAN I TRACK MY ORDER?
Please locate your tracking number in the delivery confirmation email. We strive to ship your order out within a day, but please allow time for the carrier website to update with current information. This could take a few hours.
HOW DO I RECEIVE MY ORDER IF I AM NOT HOME?
We understand you are busy and cannot be at home to wait for a delivery. The courier will leave your package at your home in a safe place, no signature required. If you live in an apartment complex, please check with the front desk. They may have accepted the delivery on your behalf.
WHERE IS MY ORDER?
Standard shipping takes on average between 3 to 8 business days. Please locate your tracking number from the shipping confirmation email.
From there, you will be directed to either the USPS or UPS website.
We strive to ship your order out within a day. Please allow time for the UPS website to update with current information. This could take a few hours. If there is a delay in shipping, this will be indicated on the courier’s website.
Please email us at email@example.com for further assistance.
I RECEIVED MULTIPLE BOXES, DID I GET CHARGED MULTIPLE DELIVERY FEES?
We know you are excited to receive your order. To ensure we exceed your shipping expectations, we will occasionally ship an order in separate boxes. Rest assured, we will only charge one delivery fee per order-regardless of the number of boxes received.
DO YOU OFFER INTERNATIONAL SHIPPING?
We are sorry. At this time we do not offer international shipping.
WHERE DO YOU SHIP FROM?Teemax currently ships from:
9701 Bell Ranch Drive
Santa Fe Springs, CA, 90670